MailTrack™ IVR:
Thank you for calling Albany Honda Pre-Approval Hotline.
Please enter the PIN code from the mailer you received.
Never miss a single lead with MailTrack™ Direct Mail Lead Capture Service for just a few pennies.
In the US, marketers send over 90 billion pieces of direct mail per year but the vast majority of marketers do not track or properly capture each and every lead responding to their direct mail campaign. As a result, they lose a significant number of prospects who are interested in their products or services.
MailTrack™ is a Direct Mail Tracking and Lead Capture Service, that is designed to automatically capture the entire profile of every prospect who responds to any type of direct mail promotion.
Here's how it works: Auto Dealer sends out a
direct mail piece to a mailing list with a pre-qualified Auto Loan notice.
The promotional piece has a toll-free vanity number the recipient
is asked to call and enter a unique PIN code printed in the letter
to hear the amount of the loan he or she is pre-qualified for.
As soon as the caller enters his or her unique PIN code, MailTrack™ will use State of the Art Text To Speech Technology to confirm caller's identity and will pull all caller's information from the database such as: Caller's First, Middle and Last Name, Caller's Address, Gender, Age, Credit Rating, Current Vehicle Make, Model, Year or any other information available in the database.
Thank you for calling Albany Honda Pre-Approval Hotline.
Please enter the PIN code from the mailer you received.
Enters PIN
123-4567-890.
Congratulations!
You are pre-qualified for an Auto Loan for up to $29,987
(pre-approved amounts are individual for each campaign)
Our records show that you are Jane Doe.
If this is correct, press 1, if not, press 2.
Presses 1 (confirms identity).
If identity is not confirmed, MailTrack™ IVR will prompt to record Caller's Name / Address.
Our System has automatically recorded the phone number you are calling from as 229-555-0000.
If this is your home phone, press 1, if this is your cell phone, press 2,
if it's neither your home nor your cell number, press 3.
Presses 2
Calling from a cell phone 229-555-0000.
Please enter your 10 digit home number,
area code first.
Enters home phone number
229-666-0000.
Up to 20 additional questions can be asked such as:
DOB, Income, Employment Status, Employment History,
Down payment, Monthly Budget, Rent Payments, Trade-In, Authorization to pull credit, SSN, etc.
Detailed lead containing all Caller's information is pulled from the database and immediately emailed to the dealership and uploaded to CallsCRM™ online portal.
Comprehensive detailed management reports are emailed on a daily, weekly and monthly basis.